Why should I bother monitoring social media? Quite simply, monitoring social media allows you to track what the public is saying about you, analyse the comments and then identify opportunities to engage the public better with your products and services. Here are Meltwaters “Five steps to successful social media monitoring” Step 1: Start listening in [...]
Archive | Social Business
RSS feed for this sectionManaging Social Media CRM (Nimble Review)
The impact that social media has on business CRM processes has always been a big question amongst my peers. I have personally found that my Facebook, Twitter and Linkedin Mail inbox’s are as lucrative communication vehicles as my email inbox. Most of my new business deals have been secured through my blog or social media [...]
Social Business Wages War on Hierarchy
Almost every business older than ten years runs on a hierarchical structure. This structure has equipped businesses for ages, making sure they are accountable, profitable and running smoothly. This hierarchical structure is under attack when looking at social business. To refresh your memory, social business is the process of taking all that is good in [...]
Digital Business Shifts in Recruitment
As the Internet makes a bigger impact on the recruitment industry we are starting to see recruitment agencies enter into a second state of disruption in South Africa. The first state of disruption that the recruitment industry experienced due to the internet lead to the creation of Job’s Boards and career websites like Career Junction. [...]
Recruitment Shifts from Social Media
The recruitment industry in South Africa looks like it is on the rise for the first time in two and a half years. Human Resources South Africa reported “employment grew by 5.6% during March.”As business slowly starts to find its feet again after a rough few years in the global economy recruiters are looking for [...]
South Africa’s Top Websites in 2011
I am always interested in how South Africans use the internet. Last year I wrote an article on the Top 20 Websites in 2010 and we found that South Africans were primarily interested (in general) in information, entertainment and money. This year a few interesting developments may provide interesting insight into internet usage in South [...]